![]() Thunderbird 78.x installations will get options to upgrade to Thunderbird 91.x from within the client in the future, but not at this point. Do you know if an update loop occurs in the Thunderbird? Thanks to Ralf for the information.Thunderbird is available in two different versions currently: Thunderbird 91.x, which is only available as a direct download currently or as an upgrade from a Thunderbird 91.x installation, and Thunderbird 78.x, the previous version of the mail client. ![]() Ralf writes in his mail that other antivirus programs could also cause this effect. Obviously it is the virus protection, here e.g. In Bugzilla it is said that several users named Kaspersky as the reason for this unsuccessful update update notification. … Download a fresh copy…", where the problem is summarized with references to various posts in forums. Ralf then referenced in his mail to the bug report "Thunderbird can't update to the latest version. Within the thread, this person also specifies how to determine the download domain for updates from the Thunderbird configuration. KIS > Settings > Additional > Network > Manage Exclusions > Add > Add. KIS > Settings > Additional > Network > Always scan encrypted connections is selected. KIS > Settings > Additional > Network > Monitor all network ports is selected. KIS > Settings > Protection > Mail Anti-Virus and Anti-Spam are enabled at their defaults settings. This person propose to remove the URL of the domain to download the Thunderbird (aus = automatic update search) from Kaspersky's monitoring. Here's a workaround for Kaspersky Internet Security (KIS): Exclude. In this Mozilla forum post someone suggests a workaround. Later it became clear, it is the antivirus component from Kaspersky that probably interferes with the Thunderbird update process. However, another user writes that it did not help him. In n this Mozilla forum post, an affected user writes that he has deactivated his antivirus software and then carried out the update. Soon users in the Mozilla forums expressed suspicion that an installed Kaspersky product was involved in this update loop. There is version 68.2.1, but it doesn't solve the problem – because the root cause for this issues lies somewhere else. Nevertheless, the update notification appears in the background with a request to download the 'latest Thunderbird' – which makes no sense. The user posted at the end of October 2019 the Thunderbird version display dialog shown above, which reports version 68.2.0. (Source:Mozilla-Forum, Thunderbird Update Loop) Here is a picture posted by one of the affected users. Also in this forum post this problem is described. I still get an alert stating that Thunderbird can't update to the latest version.Ī second user confirms this. I've downloaded and installed this new version of Thunderbird at least once, twice if I did it correctly the first time. How many times do I have to download and install Thunderbird? I still get an alert to update Ralf then referred in a mail to this forum post. Users have raised the issue in various forum posts. Although the user let Thunderbird install the reported, update, a new message about a pending update occurs. If the user then tries to install this update, but there is no newer update. The problem is that the Thunderbird version 68.x reports that an update is pending. Since TB 68.x there have been repeated problems with some users that a "non-existent" update is displayed. German blog reader Ralf drew my attention to this behavior (thanks for that).
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